About Us

Please accept our sincere thanks for visiting our site. We launched Communication Store Online to help reduce the cost of replacement battery packs by offering the best quality products at amazing savings, all in a secure and convenient platform.

Communications Store Online provides affordable, superior quality alternative solutions for the high cost of battery packs. Our products include brand new compatible battery packs. All of our products are manufactured by ISO 9001 certified manufacturing plants, under the same high standards and guidelines applicable with OEM battery packs and still save you up to 70% compared to an OEM battery pack.

At Communications Store Online, we aim to deliver unmatched value to our customers by combining quality, savings, and service every day. Here is how:

* We offer only the best quality battery packs; best in both manufacturing process and cell quality. Most of our battery packs use very high quality Japanese cells manufactured by Sanyo and Panasonic. Very few merchants on the internet can claim both. * You save up to 70% off OEM prices. We are also among the most competitive compared to other vendors from a price-quality perspective.

Our contact information

By email:sales@secosy.com


By standard mail:
Communiction Store Online
1140 NW 92nd Ave.
Pembroke Pines Fl 33024

By phone: 954-432-3420
By Fax: 954-450-3261
(between 10:00 a.m. and 5:00 p.m. )

sales@communicationstoreonline.com

Pricing Policy: All pricing will be in US dollars. Changes in pricing will be updated on web site and price list; otherwise the prices shown on either/or will be given. Dealers can combine batteries or accessories in order to obtain the next price break but batteries and accessories cannot be combined for the price break.

Payment Terms: Communication Store Online offers 4 ways of payment. For North America, net 30 days from the day the invoice is made with pre-approved credit. C.O.D will also be available upon request. Communication Store Online accepts all major credit cards such as VISA, MASTERCARD, DISCOVER and American Express. Also, Money Orders are accepted. All bounced check will be charged/ debited from your account for the amount of $30.00.

Freight Policy: Unless specific instructions are received from the customer, shipments will be made via UPS Ground with shipping and handling fees added to the invoice. For International Shipment Communication Store Online will provide the customer with various shipping methods so that the most affordable and preferable one can be used.

Freight Claims: Upon the acceptance of shipments from the freight carrier, it becomes the purchaser's obligation to submit loss or damage claims directly to the carrier. If there are mistakes on the order, such as wrong items ordered product or no longer needed. There will be no reimbursement for shipping. Any other inquiry will be decided upon Communication Store Online.

Returns: A Return Authorization Number (RMA#) must be obtained from Communication Store Online' SALES DEPARTMENT prior to returning any product. This RMA# must be written clearly on the outside on the return box (es) or the shipment may be refused by Communication Store Online receiving department. Communication Store Online’ has a 30 day money back guarantee. Any other inquiry will be decided upon management.

Warranty: All of our products have a one year warranty from date of purchase, which means from the day the invoice was issued. Cellular phone batteries and microphones have a 6 month warranty. Items will be replaced, exchanged, credited within this 1 year limit. Any product that has been purposely damaged will be sent back.